OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 87 comments received in the last 90 days.
01 May 2025
No issues and it was easy
28 April 2025
Tom Woodhouse couldn't do enough for us , would highly recommend him to anyone ,
23 April 2025
Well informed of cost and delivery time of new mini
18 April 2025
Sarah sold me 2 previous Minis and I have stayed with her. She thought I might want to change my car a little earlier but I told her to wait a few months. She respected this. (Hate a pushy sales person!), knows me now, helped with changeto automatic
10 April 2025
Car arrived early so no long wait
03 April 2025
Tom excellent
26 March 2025
Really could not fault the Service.
25 March 2025
Attentive and helpful from everyone
24 March 2025
Salesman Ash helped me out in my hour of need by providing biscuits and coke when my sugars dropped during our appointment. He is an amazing asset to your company
30 April 2025
Again - never any problems and good staff
30 April 2025
Good people running the service
29 April 2025
See above
29 April 2025
As above
29 April 2025
As above
24 April 2025
Service carried out as requested and on time.
16 April 2025
You claim to repair my wife's car and expect payment despite the fact that the fault re-occurs repeatedly - I have lost faith in your ability to fix the fault - I am paying repeatedly without getting the service I expect
15 April 2025
The service was done quickly while I waited
14 April 2025
In this case the MOT and service was carried out promptly including a courtesy car wash.
13 April 2025
The vehicle has been with you for 6 days for a replacement tyre. That may have been completed swiftly and successfully, but the car is still yet to be delivered back to me, and I've had zero communication to explain the delay.
01 May 2025
Arrived on time. Professional customer service.